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Friday, March 14 • 3:30pm - 5:00pm
Welcome to the Website Emergency Room: Find and Pinpoint Problems When Everything Falls Apart

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You have a shiny new website that's misbehaving - your homepage isn’t rendering properly on your executive director's mobile phone and the market source data for your last big email campaign has gone missing. Your phone is ringing and you want to hide under your desk. Learn how to triage site problems, test for other issues on an ongoing basis, and get tips for avoiding disasters moving forward. Walk out with tools to make sure your next website emergency doesn't result in a trip to the real ER. Attendees will hear from a panel of Jackson River clients and the Jackson River professional services team.

Attendees will: 1) Find out what tests you should do on your site after making any big changes; 2) Learn how to triage a support issue and make sure that the right person is contacted; 3) Get concrete tips for having a stable site in the future; 4) Walk through useful tools for website debugging.
Speakers
avatar for Heidi Blobaum

Heidi Blobaum

Digital Product Officer, International Rescue Committee
Heidi Blobaum averts website disasters daily as Digital Product Officer at the International Rescue Committee, where she manages web product development of the Drupal- and Springboard-based rescue.org and gifts.rescue.org.   Prior to the IRC, Heidi has worked in digital product management, marketing communications and online fundraising for a range of non-profits and media organizations including Amnesty International, Link TV and her own... Read More →
avatar for Megan Farrington

Megan Farrington

Deputy Director, Internet Communications, Drug Policy Alliance
avatar for Julia Kulla-Mader

Julia Kulla-Mader

Project Manager, Jackson River
avatar for Jenn Olivia

Jenn Olivia

Project Manager, Jackson River
Jenn brings 17 years of project management and leadership experience to her work at Jackson River, as well as a passion for technology and social justice. She has over five years of nonprofit administration experience, most recently serving as the Director of Technology and Operations at BAVC in San Francisco. | | She loves collaboration, whether it is born out of a quick, impromptu two-person meeting or an hour-long conference call with... Read More →

Friday March 14, 2014 3:30pm - 5:00pm
Thurgood West
  Strategy, Breakout

Attendees (74)