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Friday, March 14 • 10:30am - 12:00pm
Tactics for Painless Public Technology Training

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You may find it hard to believe that there are STILL people out there who don’t use the Internet. While providing public access to computers and the internet may seem pretty straight forward, there are many challenges when it comes to providing technology training. This session is about utilizing community of practice (CoP) forums to share information amongst a group of colleagues that share similar professional interests, both within a single organization and regionally. Attend this session and learn about two CoP platforms built to support this work. This session is for nonprofit professionals who are interested in improving their public technology access and training programs, and learning about how a CoP might benefit their delivery of services. 

Attendees will walk away with: 1) An understanding of how a community of practice can benefit their programs; 2) Examples of two CoP platforms related to public technology training that they will be able to access and use; 3) Connections to other nonprofits who are doing similar work, through a facilitated group exercise; 4) An action plan for how to implement the use of a CoP in their organization, or to develop a CoP specific to their needs.

avatar for Crystal Schimpf

Crystal Schimpf

Program Manager, Community Technology Network
Crystal Schimpf is the Program Manager for Community Technology Network, where she manages digital literacy training at 30 partner sites in the San Francisco Bay Area. She is also a contributor and planning committee member for DigitalLearn.org, a digital literacy tutorial website... Read More →

Friday March 14, 2014 10:30am - 12:00pm EDT
Wilson C
  Tactics, Breakout

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